Saturday, June 26, 2010

0x8004071c - Google Chrome Installation Error

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It seems I have a copy of Windows 7 in Audit Mode which causes Google Chrome installation to fail and return error code 0x8004071c. Disabling Audit Mode requires some modification in the Windows Registry. It is recommended that an expert or experienced user make the change in the Registry since deleting or modifying certain registry values may cause system instability or errors.


How to Fix 0x8004071c

1. To open Windows Registry, type regedit in the Start Menu search box.
2. Navigate to the keys for your operating system:

Windows 7:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
               Windows\CurrentVersion\Setup\State

Windows Vista:
HKLM\SOFTWARE\Microsoft\
               Windows\CurrentVersion\Setup\State

Windows XP:
HKLM\System\Setup

3. Right-click the following values and select Modify....

Click image to enlarge.
Windows 7:
ImageState

Windows Vista:
ImageState

Windows XP:
AuditInProgress

4. Delete the entry in the Value data textbox.

5. Click OK and close the registry.

After doing these steps, you should be able to install Google Chrome without receiving the 0x8004071c error.

Want to know more about Windows Audit Mode? Click here.